Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Additional Assistance

CPCS offers the following assistance should you need them:

 Assistance Description 
 Voiceover

Headphones will be provided so you can hear the test questions and possible answers as they are displayed on the screen.

You will be able to add a Voiceover in English to your test automatically as part of the booking process, without any requirement for prior approval.

 Reader-recorder

You can request a reader-recorder at the point of booking your test. This will be a person who will read out the test questions and possible answers, and record your responses.

All requests for a reader-recorder must be sent to product@jobcards.org for approval. Once approved, a member of our customer service team will contact you to complete your booking.

 Separate room

You can request a separate room at the point of booking your test. This is usually in conjunction with a reader-recorder.

All requests for a separate room must be sent to product@jobcards.org for approval. Once approved, a member of our customer service team will contact you to complete your booking.

The CPCS Renewal Tests are only available in English.  The Accommodations ‘Reader-recorder’ and ‘Separate Room’ are only available at Pearson VUE centres, not CPCS ITCs.