Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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After the test

Once you have passed your Renewal Test(s) you can apply to renew your CPCS Blue Competent Operator card, as long as all other renewal requirements have been met.

You can apply to renew your card even if you have not passed all of your renewal tests.

For more information on how to renew your card, visit

What to do if you are unsuccessful - retaking the test

If you do not pass your Renewal Test(s), you must book another test slot and retake the test(s). A new test fee will need to be paid when you retake a test.

You can retake the test(s) as many times as you need and you can book a retake after 48 hours of your previous attempt.

If you are struggling with the Renewal Test(s) please make sure you have used our revision material and all available accommodations.