Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Important information regarding CPCS Renewal Test delivery from 1 December 2019

CITB has formally agreed the sale of the CPCS card scheme to NOCN Job Cards (part of NOCN Group) and from midnight on 1 November 2019; they were no longer in a position to take bookings for CPCS Renewal tests post 30 November 2019.

From 1 December 2019, CITB will no longer administer the test or provide customer service for this test. All management and ownership of the test will sit with NOCN.

If candidates wish to sit a CPCS Renewal test before 30 November; they will need to book a CITB CPCS Renewal test.

From 18 November 2019, you will be able to book CPCS Renewal tests to take place on or after 2 December online* or by telephone 0161 855 7455*, with all tests being available to be undertaken from 2 December.

*these services will not be active until 18 November.

Any tests already booked to take place between now and 30 November, will remain as is, with no changes.

The CPCS Renewal Test, will continue to be provided by PearsonVue on behalf of NOCN.

See FAQs for further related questions and answers.

The latest CPCS information will be available on the NOCN Jobcards website: